Africa

Americas

Asia

Europe

Oceania

Popular Topics

Topics

About

Policies

Our Network

More

Community

Jump to
Videos Latest Articles Events

CIO Conversations

Stanford Healthcare taps AI to cut burnout, boost efficiency in patient responses

Aditya Bhasin, VP of Software Development at Stanford Healthcare, showcased their AI-powered system that automates billing responses to patient inquiries. Launched post-COVID to ease clinician burnout and boost patient experience, the project started with 10 billing reps and saved 17 hours by handling 1,000 messages using 25 smart templates. Now enterprise-wide with 60% utilization, the AI also drafts test results and accelerates software development. Bhasin stressed the need for strong governance, training, and change management.

Aug 21, 2025 26 mins
CIO Leadership Live
See all videos

Case Studies

Image

The data-driven digital journey defining Boehringer Ingelheim

By Esther Macías
7 mins
Artificial IntelligenceDigital TransformationHealthcare Industry
Image

Eaton CIO Katrina Redmond on honing IT for operational excellence

By Dan Roberts
10 mins
Business IT AlignmentIT Leadership
Image

How Emplify Health leverages LLMs to elevate the human experience

By Joanne Carew
5 mins
CIO 100Digital TransformationHealthcare Industry
Image

The need to add agentic AI to the university syllabus

By CIO staff
6 mins
CIOEducation IndustryGenerative AI

Oracle SVP Thorsten Herrmann: Being late to the cloud has its advantages

By Martin Bayer
19 mins
Artificial IntelligenceDatabasesOracle

Unpacking UC San Diego’s use of LLMs to boost access to knowledge

By Joanne Carew
5 mins
CIOCIO 100CTO

Black & Veatch’s Mike Adams helps sharpen your CIO communication edge

By Dan Roberts
12 mins
IT LeadershipIT Strategy

ThyssenKrupp Rasselstein integrates process intelligence into the supply chain

By Bernd Reder
4 mins
Digital TransformationManufacturing IndustrySupply Chain Management Software

case study

How Atlantic Health’s retrofit eliminates specimen management error rates

Combining the best of its existing infrastructure and technologies with a mobile application, the New Jersey-based nonprofit healthcare network can now increase accountability and improve diagnostic accuracy due to its Electronic Specimen Tracking Project.

By Joanne Carew
Aug 1, 2025 5 mins
Application Performance ManagementCIOCIO 100
case study

UPS transforms air cargo operations with data, AI

Digital asset tracking and advanced communications are helping the global shipping company leverage AI and ML at its Worldport air hub to reduce costs, improve on-time performance, enhance operational safety, and deliver a better CX.

By Thor Olavsrud
Jul 25, 2025 6 mins
CIOCIO 100Transportation and Logistics Industry
case study

Textron takes flight with gen AI

By leading with trust and experimentation, the aerospace and defense manufacturer launched a gen AI initiative that’s transforming frontline operations and redefining enterprise innovation.

By Michael Bertha
Jul 21, 2025 5 mins
Aerospace and Defense IndustryCIOGenerative AI
case study

Accenture reimagines IT operations with agentic AI

The global consulting firm has built an AI-powered integration platform to support IT operations.

By Thor Olavsrud
Jul 18, 2025 6 mins
AccentureCIOCIO 100
case study

AdventHealth turns on ambient voice technology to tame physician burnout

Healthcare provider AdventHealth launched an award-winning rollout of AI-powered voice technology to ease the documentation burden on clinicians.

By Shane O'Neill
Jul 1, 2025 6 mins
Artificial IntelligenceCIO 100Healthcare Industry
case study

Cofidis offers a lifetime of support through digitalization

The French multinational consumer credit company is committed to emerging technologies so users make the best financial decisions for years to come.

By Nuria Cordón
Jun 27, 2025 6 mins
Business IT AlignmentDigital TransformationFinancial Services Industry
case study

How Babson College went all-in on AI in higher education

With its award-winning EduAI Revolution strategy, Babson is using generative AI to reshape student learning and college operations.

By Shane O'Neill
Jun 19, 2025 6 mins
CIO 100Education IndustryGenerative AI
case study

Blending tech and business to transform a retail icon

Aligning technical expertise with business goals is common advice for IT leaders, but it’s another thing putting it all into practice. South Korea’s leading health and beauty retailer Olive Young is a model example of how both tech and organizational domains can benefit from each other to promote growth.

By 이지현
Jun 13, 2025 8 mins
Business IT AlignmentIT SkillsRetail Industry
case study

BBVA Technology’s purpose to put people first

After integrating its three technology companies, Spanish digital banking group BBVA Technology is reaping the benefits of making ICT talent and software development its core strengths.

By Mario Moreno
Jun 6, 2025 4 mins
Artificial IntelligenceBankingIT Strategy
case study

The agentic AI assist Stanford University cancer care staff needed

Nigam Shah, CDO for Stanford Health Care, explains how Microsoft's multiagent orchestration technology enables the management, analysis, and reasoning of diverse types of health data to improve care for cancer patients.

By Irene Iglesias Álvarez
May 30, 2025 4 mins
Artificial IntelligenceHealthcare IndustryInnovation
case study

Data analytics and AI on and off the court in Orlando

The Orlando Magic and the SAS Viya platform expand their partnership to enhance gameday experiences and personalize digital interactions for fans.

By Irene Iglesias Álvarez
May 22, 2025 5 mins
Digital TransformationInnovationMedia and Entertainment Industry
case study

The gen AI at Siemens Mobility making IT more accessible

At the rail transport tech company, generative AI is changing roles and the overall business relationship with IT. Here, CIO Dilek Bocuk gives insight into how she’s preparing her team for long-term success.

By Jens Dose
May 8, 2025 6 mins
CIOGenerative AITransportation and Logistics Industry

Upcoming Events

25/Sep
Image
in-person event

FutureIT Vancouver

Sep 25, 2025The Westin Bayshore Hotel, Vancouver
Events
20/Oct-22/Oct
Image
in-person event

CSO Conference + Awards 2025

Oct 20, 2025Grand Hyatt Indian Wells Resort & Villas, Indian Wells CA
CSO and CISOData and Information SecurityEvents
13/Nov
Image
awards

CIO Summit & Awards Canada

Nov 13, 2025The Westin Harbour Castle, Toronto
Events
View all events